Privacy Policy
Effective Date: June 16, 2026
Last updated: June 16, 2026
Eternal Families Co. respects your privacy and is committed to protecting your information.
Information We Collect
Information You Provide
- Name
- Email address
- Phone number
- Billing information
- Obituary information
- Memorial content
- Photos and videos
- Tribute messages
Automatically Collected Information
- IP address
- Browser type
- Device information
- Usage analytics
- Cookies
Similar memorial services commonly collect memorial content, user information, and technical usage data to operate memorial pages and user accounts.
How We Use Information
We use information to:
- Create memorial pages
- Process payments
- Provide customer support
- Improve our Services
- Prevent fraud
- Send account-related communications
Sharing Information
We do not sell personal information.
We may share information with:
- Payment processors
- Hosting providers
- Cloud storage services
- Analytics providers
- Legal authorities when required by law
Public Memorial Content
If a memorial is marked as public:
- Obituaries may be visible to search engines
- Tribute messages may be publicly viewable
- Uploaded media may be accessible to visitors
Users are responsible for determining what information is made public.
Data Retention
We retain information as long as necessary to provide Services and comply with legal obligations.
Security
We use reasonable administrative, technical, and physical safeguards to protect information.
However, no online platform can guarantee absolute security.
Children's Privacy
Our Services are not directed toward children under 13.
California Privacy Rights
California residents may have additional rights regarding access, correction, deletion, and disclosure of personal information.
Contact
Privacy requests may be sent to: